Chuck Smith's Resume

Charles M. Smith
Franklin, TN  37064
615-301-1671
www.chucksmith.com
email:  csmith@chucksmith.com

Profile 

Executive-level Technological Engineer offering productive, behind-the-scenes, leadership that motivates and enables capable individuals to succeed in establishing company growth and profitability

More than 30 years of successful business experience demonstrating:

Foresight, Ingenuity, Strategic Planning, Leadership, Problem Solving, Technical Expertise

• Listener   • Thinker   • Doer   • Enabler

Accomplishments 

Founder and Engineer from company infancy to a highly successful business in communications technology

Set goals and strategies to achieve and implemented plan to succeed

Formed effective management teams to oversee success of business operations

Guided company’s direction, motivated individuals to help it grow, empowered effective decision making

¨       Achieved continuous growth that expanded company to 100 employees and generated $20+million in sales

¨       Instrumental in building a reputable company featured three consecutive years in Inc. Magazine’s 500 fastest growing companies

¨       Positioned company that attracted lucrative buyer—company sold 2007

Manager and Producer of innovative high-tech systems to meet communications improvements of business and government

Interacted with sales and provided customer support through training and integration of complex communications products with customer’s existing equipment

Spearheaded development of all new software and hardware products

¨       Developed the Emergency Response system, supplied to all branches of government and has been instrumental in high-security recovery from 9/11

¨       Built and installed emergency response systems for nuclear power plants

¨       Designed and produced interactive voice response systems for Cable TV, the New York Port Authority, Wall Street and numerous financial institutions 

Chairman of County School Board faced with the challenge to administer the State-mandated change from elected superintendent to board appointed director

Guided group of elected board members to build a cooperative attitude for the benefit of the school system

Publicly represented consensus of the board regarding fundamental changes

¨       Achieved cohesive decisions and the appointment of a new director by listening, making changes and holding people accountable to their commitments 

Experience 

Dialogic Communications Corporation, Franklin, TN

1982 to 2007

Executive Vice President and Chief Technical Officer

Administrative Management

Launched communications software company from an idea to a fully functioning corporation

Developed vital-to-growth departments of individuals skilled in management, sales and technology

Worked closely with Board of Directors

Managed daily operations including sales forecasts, budgets and cash flow

Provided superior customer service to key clients that included the United States Government, Wall Street, nuclear power plants, and businesses throughout the country by assuring quality product performance and technical support 

Technology and Production Management

Developed all products and services and provided support in all phases of corporation

Provided consistent leadership and technical know-how

Built first Emergency Response program that was instrumental in recovery from 9/11, purchased by all branches of government

Designed and developed interactive voice response system used by Cable TV, Nuclear Power Plants, Wall Street Banks and the United States Government

Company was featured on national television for innovative products coming from the small town of Franklin, Tennessee.

Prior Experience

Field Service Engineer, two years, traveled worldwide for Westinghouse Electric Corporation

Education 

B.S. Electrical Engineering—Tennessee Technological University, Cookeville 

Various management courses Owens School at Vanderbilt, American Management Association 

Community Involvement 

Elected to the Williamson County School Board and served as Chairman 

Hobbies